• Vacuum your rug at least twice a week to remove dust, dirt, and allergens.

Immediate Stain Removal
• Blot (don’t rub!) spills immediately with a clean cloth.
• Use mild detergent and water for stains, or a vinegar-baking soda solution for deeper cleaning.

Deep Cleaning & Professional Care
• Get your rug professionally cleaned once a year to remove deep-seated dirt and bacteria.
• For home deep cleaning, use a gentle shampoo or steam cleaning method, depending on the rug material.

Protect from Moisture & Sunlight (Not applicable for artificial grass)
• Avoid placing rugs in damp areas to prevent mold and mildew.

• In-stock Carpets: Dispatched within 24 hours of order placement and delivered within 4-6 days.
• Hand-Tufted Carpets: Most are made to order, but we maintain an ongoing production process, ensuring these carpets are effectively always in stock. Crafted in 8-12 days, plus 4-6 days for delivery.
• Shaggy Carpets: Crafted in 3-5 days, plus 4-6 days for delivery.
• Artificial Grass: Shipped the next working day and delivered in 4-6 days.
• Hand-Knotted Carpets: These exquisite carpets take 25-35 days to craft and an additional 4-6 days for delivery.