Our goal is to ship all orders within 24 business hours and customized carpet is 5 -7 business days. The estimated delivery time may differ depending on the product, ranging from next-day delivery to a maximum of 10 business days after placing the order.
During sale periods with a high volume of orders, there could be a delay of 5-7 days in delivery.
We do not accept returns or exchanges on any purchases. All sales are final.
Manufacturing Defects
If you discover any manufacturing defects in the products you receive, please notify us by email at dm.carpetplanet@gmail.com within 24 hours of delivery. We will replace the defective item with another of the same type.
Logistical Costs
Customers are responsible for the logistics and costs associated with returning the item to our facility. These costs will be reimbursed via your preferred payment method within 10 days after the item has been replaced.
Open Sidebar
Sidebar
People Also Bought
Here’s some of our most similar products people are buying.
FAQs
How long does it take to receive a carpet after placing an order?
Most of our carpets are made to order and take 3–6 days to prepare, followed by 3–5 days for delivery. However, if a carpet is in stock, it is shipped within 24 hours.
How will I know when my order is shipped?
Once your carpet is dispatched, you'll receive tracking details via SMS, WhatsApp, and email. You can also track it anytime through the "Track My Order" section on our website.
Do you offer a warranty on carpets?
Yes, all our carpets come with a 1-year warranty that covers any manufacturing defects, offering you complete peace of mind.
Can I customize the size, color, or design of a carpet?
Absolutely! We specialize in custom-made carpets based on your preferred size, color combinations, and designs. Contact us at +91 8700709668 to start your customization.
Are your carpets handmade?
Yes, every carpet is handmade by skilled artisans, reflecting the rich tradition and craftsmanship of Bhadohi.
What materials are used in your carpets?
We use only premium materials like New Zealand wool, viscose silk, and Tencel silk—chosen for their luxury, durability, and soft texture.
Can I change my order after placing it?
Yes, changes can be made within 24 hours of placing the order. Please reach out to us immediately if you'd like to make any modifications.
How do I clean or maintain the carpet?
Regular vacuuming keeps your carpet looking fresh. For stains or spills, use a wet cloth and mild carpet shampoo—avoid harsh chemicals.
Do you ship across India?
Yes, we deliver pan-India using trusted logistics partners to ensure your carpet arrives safely and on time.
Is Cash on Delivery (COD) available?
Yes, COD is available in select areas. We also offer exclusive discounts on prepaid orders.
Do you offer any discounts or special offers?
Yes! We frequently run promotions and seasonal offers. Contact us at +91 8700709668 to know about the latest deals.
What makes your carpets special?
We hail from Bhadohi – the Carpet Capital of India, known globally for its legacy in handmade carpets. With generations of experience, we bring you carpets that combine craftsmanship, quality, and timeless beauty.
5 stars: 14 (100%)
4 stars: 0 (0%)
3 stars: 0 (0%)
2 stars: 0 (0%)
1 star: 0 (0%)
P
Pranav Mishra
fast delivery with perfect size
Handcrafted shaggy carpet touch with relaxing comfort feel
M
Muskan Saxena
worth buying, good packing
Warm shaggy carpet quality with smooth and plush softness
D
Deepak
My Modern Modern Interior Feels Elegant
An sophisticated modern rug that adds elegance to your cozy living space adding refined character to the room.
M
Megha Chauhan
super soft touch, good product
Plush shaggy carpet beauty with cozy home appeal
A
Ajay
My Beautiful Relaxing Space Feels Bright
The comfortable plush carpet that adds a luxurious touch to your designer living area making every space more welcoming.
R
Radhika Sharma
Modern Silken Modern Floor Rug
Durable modern shaggy carpet with relaxing softness
D
Diya Yadav
Dream Harmony Fluffy Rug
Modern shaggy carpet appearance for stylish home interiors
N
Neha Kapoor
Royal Elite Modern Floor Rug
Handcrafted shaggy carpet with craftsmanship and comfort
D
Dev
My Home Interior Appears Graceful
An versatile designer rug that brings warmth to your modern apartment bringing harmony to your d�cor.
a
ajay
My Relaxing Space Looks Simply Comfortable
A stylish designer rug that enhances style to your living room blending beauty with functionality.
K
Komal
Inviting Living Room Looks Simply Better
An stylish plush carpet that adds comfort to your elegant interior making every space more welcoming.
v
vinay
Silken Nova Shaggy Carpet
Thick shaggy carpet with design and comfort
R
Rahul Malhotra
Lush Urban Modern Floor Rug
Elegant shaggy carpet texture with eye catching appearance
R
Riya Reddy
Modern Casa Handmade Shaggy Carpet
Beautiful fluffy floor rug that enhances stylish home appearance
