Vacuum your rug at least twice a week to remove dust, dirt, and allergens.

Immediate Stain Removal
* Blot (don’t rub!) spills immediately with a clean cloth.
* Use mild detergent and water for stains, or a vinegar-baking soda solution for deeper cleaning.

Deep Cleaning & Professional Care
* Get your rug professionally cleaned once a year to remove deep-seated dirt and bacteria.
* For home deep cleaning, use a gentle shampoo or steam cleaning method, depending on the rug material.

Protect from Moisture & Sunlight (Not applicable for artificial grass)
* Avoid placing rugs in damp areas to prevent mold and mildew.

* In-stock Carpets – Dispatched within 12–24 hours of order placement and delivered within 3–5 days.

* Hand-Tufted Carpets – While most are made to order, our ongoing production process means they’re usually ready to ship. Crafted in 4–6 days, with delivery in 3–5 days.

* Shaggy Carpets – Crafted in 2–3 days and delivered in 3–5 days.

* Artificial Grass – Shipped same day or next day, and delivered within 4–6 days.

* Hand-Knotted Carpets – These luxurious rugs take 25–35 days to craft, followed by 4–6 days for delivery.